36 Insanely Useful Productivity Hacks
A study of more than 2,300 business professionals reveals productivity hacks tha [...]
How to Link Your Values to Your Passion in Life
via Pick the Brain | Motivation and Self Improvement How to Link Your Values to [...]
Bringing agile to customer support | McKinsey
Agile is one of the hottest management trends for companies across indust [...]
Microsoft Found that Banning This 1 Thing Led to Happier Employees | Inc.com
When I used to work for a large consulting company, one of our large clients lov [...]
Understanding The Agile Mindset
The Agile management revolution is transforming the world of work. It took off i [...]
Become Obsessed with Re-Imagining Customer Experience
The idea of being “customer-centric” is percolating throughout businesses in eve [...]
Government customer experience: Getting serious | McKinsey
Customer experience (CX) is getting more important everywhere—including i [...]
Optimizing The Customer Experience With Artificial Intelligence
As data has become more readily available, and the platforms that companies use [...]
The Importance of an Abundance Mindset for Business Leaders | Inc.com
Many of the most successful people in the world have worked their way up [...]
How Digital Transformation is Driving Customer Experience
Post summary: What is digital transformation? Understanding the new, digital cus [...]