There’s a Bot in the Future of CxM
Modern customer relationship management, if I may use this ancient term, [...]
How Chatbots enhance customer services
Communication is one of the most important aspects of human lives. These, [...]
Nearly 5,000 People Stand In Rain For Hours To Save Boy With Cancer
A record 4,855 people stood in line in the rain for hours to see if they are a s [...]
This Library Gives Away Hundreds of Free Prom Dresses to High Schoolers Saving Their Money for College
High school proms are often unforgettable celebrations for teenage studen [...]
To Seem More Competent, Be More Confident
Doing good work isn’t always enough to get ahead. It’s a common feeling: while y [...]
How Automation Can Empower Your Customer Service Teams
Think automation will rob your business of the personal touch? Think again. Your [...]
How to Stop Being Lazy and Get More Done
Use Parkinson’s law to send yourself into a mild survival mode where you [...]
How Great Leaders Bring Out the Best in Others
Learning how to bring out the best in others is one of the most important things [...]
3 Tips For Aligning Executives Around The Customer Experience
The single most important driver to the success of any customer experienc [...]
Most of AI’s business uses will be in two areas
An examination of more than 400 AI use cases revealed the two areas where AI can [...]