Consumer Behavior

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CX trends for 2022: Comfort, creativity, convergence, change
CX trends for 2022: Comfort, creativity, convergence, change

CX trends for 2022: Comfort, creativity, convergence, change

By Carina Rolley - Retail Customer Experience|March 24th, 2022|Categories: Customer Experience|Tags: Consumer Behavior, csat, customer engagement, Customer Experience, Customer Service, custserv, CX, Success, Technology|

What can customer experience teams expect in the year ahead? It's not just more [...]