The AI Roles Some Companies Forget to Fill
Don’t just hire PhDs. AI is almost everywhere in the news today, and the [...]
There’s a Bot in the Future of CxM
Modern customer relationship management, if I may use this ancient term, [...]
How Chatbots enhance customer services
Communication is one of the most important aspects of human lives. These, [...]
How Automation Can Empower Your Customer Service Teams
Think automation will rob your business of the personal touch? Think again. Your [...]
Most of AI’s business uses will be in two areas
An examination of more than 400 AI use cases revealed the two areas where AI can [...]
Deep Learning: When Should You Use It?
This powerful technology needs to be treated with care. Deep learning, wh [...]
16 Uncomfortable Questions Everyone Needs to Ask About Artificial Intelligence
Just nine giant tech companies in the U.S. and China are behind the vast [...]
Google’s AI Assistant Wants to Make Restaurant Reservations For You
Google Duplex, the artificially intelligent assistant that calls humans and mak [...]