customer intelligence; service recovery; customer loyalty;

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What Is Your Service Achilles Heel?
What Is Your Service Achilles Heel?

What Is Your Service Achilles Heel?

By Chip Bell - Forbes|September 1st, 2022|Categories: Customer Experience|Tags: Achilles, customer engagement, Customer Experience, customer intelligence; service recovery; customer loyalty;, Customer Service, custserv, CX, employee engagement, Success|

The Fall of Achilles, Photo by Heritage Art/Heritage Images via Getty Images) H [...]